Appellate court overturns Starbucks tip pool judgment !


Shift supervisors are part-time hourly employees who perform all the duties of a barista, but are also responsible for some additional tasks, including supervising and coordinating employees within the store, opening and closing the store, and depositing money into the safe, the ruling from the ruling explains.

The appellate court says each Starbucks customer is served by a customer service "team," rather than by an individual employee with the team consisting of one or more baristas and one or more shift supervisors. Shift supervisors spend more than 90 percent of their time performing the same service tasks as do the baristas, notes the court.


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